About Ascendion:
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life:
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
- Build the coolest tech for the world’s leading brands
- Solve complex problems - and learn new skills
- Experience the power of transforming digital engineering for Fortune 500 clients
- Master your craft with leading training programs and hands-on experience
Experience a community of change-makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role: 100% Remote - Customer Engineer (GitHub & Azure DevOps Specialist)
Job Title: Customer Engineer (GitHub & Azure DevOps Specialist)
Overview:
We are seeking a talented and experienced GitHub and Azure DevOps Specialist with a passion for software development and problem-solving in an enterprise environment. The ideal candidate should have a strong understanding of version control systems, CI/CD pipelines, DevOps practices, Agile methodologies, and automation tools.
Key Responsibilities:
- Provide expert-level technical support and guidance to enterprise customers on GitHub, Azure DevOps.
- Assist in the design, implementation, and optimization of GitHub and Azure DevOps setups tailored to the specific needs of each client.
- Conduct comprehensive training sessions and workshop for customers, covering best practices, advanced features, and integration techniques.
- Develop and maintain technical documentation of IPs, including guides, tutorials, and troubleshooting resources.
- Stay up-to-date with the latest GitHub and technologies, continuously improving knowledge and skills.
- Participate in customer meetings and provide on-site support when necessary.
- Demonstrate strong accountability and customer obsession.
- Driving troubleshooting and providing clear action plans, follow up to closure.
- Collaborating & partnering with team members internally & externally.
Qualifications:
- Proven experience with GitHub and Azure DevOps in an enterprise environment.
- Strong understanding of version control systems, CI/CD pipelines, DevOps practices and the Agile methodology
- Experience with the most popular automation tools in the market
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication and presentation skills.
- Ability to travel as needed to meet with customers and attend industry events.
- Strong experience with GitHub, GitHub Advanced Security, Azure DevOps, Visual Studio, and other development tools.
- Knowledge of cloud computing and infrastructure as code (IaC) principles.
- Familiarity with scripting languages such as YAML, PowerShell, Python, or Bash.
Required Skills:
- Strong expertise in GitHub and Azure DevOps in an enterprise environment
- Proficient with version control systems, CI/CD pipelines, DevOps practices, and Agile methodology
- Hands-on experience working with the most popular automation tools in the market
- Good problem-solving skills to work independently and as part of a team
- Excellent communication and presentation skills to meet with customers and attend industry events
- Ability to create and maintain IaC code standard templates for Azure services
- Strong understanding of repository management, governance models, and advanced security features for code protection and vulnerability management.
Nice to have:
- Knowledge of Kubernetes, AKS (Azure Kubernetes Services), Kubernetes security, Helm Charts, GitOps, Azure cloud platform (IaaS and PaaS)
- GitHub Copilot
AI programming assistant that helps write code faster and with less effort
Instant, configurable development environments in the cloud.
Location: Remote (Redmond, WA)
Salary Range: The salary for this position is between 100K/year - 110K./year. Factors that may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertain to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!
